Refund Policy

Our lashes are handmade and due to their individual lash assignment could look slightly different

Please note all orders are final and cannot be changed/cancelled after they are placed. So please double check your order before confirmation.

Due to the nature of our products and hygiene purposes there are NO refunds/exchange on our products.

You can always contact us for any further questions at npelegance@outlook.com

Damage/issues

Please inspect your order upon receipt and contact us immediately if item is faulty, damaged or the wrong item is received so we can evaluate the issue and make it right.